On approval by the City, a utility customer may enter into a written payment arrangement on a past due balance. Payment arrangements shall be applied for ONLINE or by requesting a form from the City. Late fees and termination of service will be waived until the payment arrangement expires.
It shall be at the sole discretion of the City as to the approval or denial of a request for a payment arrangement. Customers are encouraged to apply prior to the due date of the bill to allow time for a decision to be made.
Community Resources for Utility Payment Assistance