If your property will have no one living there and no active business (other than construction or demolition) for a period of time, you can request a reduced rate for water service.
Inactive Water Rate
A discounted rate is available for properties where no water use is expected. The "Abandoned Occupant" rate for all meter sizes is $10 per month within City limits, and $15 per month outside of City limits. Storm charges are billed at the regular rate.
If you get an unexpectedly high bill, you may have a water leak. Property owners can request an adjustment to that bill if a leak is found and fixed. Occupants must get permission from the property owner to apply for a leak adjustment.