City water, sewer and stormwater customers can pay online at https://www.municipalonlinepayments.com/snohomishwa. Municipal Online Payments, is a third party service that accepts Visa, MasterCard, and Discover and also electronic checks. You need to know your Account Number and the last payment amount you made to register to use the online payment system.
An automated telephone payment system is also available by calling 1-833-501-5730. This number also offers a payment by text feature (opt 4).
Your credit/debit card or checking account information
Valid E-mail address for confirmation receipt (online payment only)
The City also offers a smart phone app for bill management:
Search for and Download the MyCivic Utilities app from your phones app store
Search for Snohomish when you open the app
Login using your municipal online payments username and password or register for an account if you do not have a municipal online payment account.
Once logged in follow the prompts to link your utility account.
Once your account is linked open the Utility Billing module to see and pay your utility account
Urgent Notice to Utility Customers
Some Utility Customers may be unknowingly using the payment service DOXO (indicated in the upper left corner of the webpage) to pay your utility bills. The City of Snohomish has no affiliation with DOXO, and payments made via DOXO may not be received timely, which can result in service termination.
The City of Snohomish contracts only with Municipal Online Payments for online bill pay services.