Our aim is to provide high quality and responsive code compliance services to maintain and enhance safety and general welfare. Our focus is on customer service and public awareness while respecting the property rights of our citizens.
We make every effort to respond to all the requests and complaints we receive in a timely manner. With a limited number of staff, requests and complaints are prioritized based on significance and severity. Those complaints that involve a public safety issue or environmental hazard are first priority. Please note the City is only authorized to investigate violations of the code, and cannot become involved in civil disputes.
To report code violations, submit the Code Violation Complaint Form or call City Hall at 360-568-3115.
No construction or noise is allowed outside the hours of 7 a.m. to 9 p.m. weekdays and 9 a.m. to 9 p.m. on weekends and holidays.
Code Compliance Response Priorities
Life / safety violations will be responded to with or without a complaint. Life / safety violations are those that, in the opinion of the code enforcement officer, building official, or director, could result in injury or create an unhealthy environment. Specific violations will be responded to on a complaint basis unless they are considered life / safety violations.
Right of Way Use
The City regularly receives complaints about items blocking the public right of way, which generally includes streets, sidewalks, planting strips, and gravel areas along roads. Responding to these relatively minor infractions takes time away from more serious violations, such as building code violations.
Items illegally placed in the right of way may create a safety hazard. Vehicles are forced to swerve around them into oncoming traffic lanes, and pedestrians are forced off sidewalks into traffic when they have to avoid items such as dumpsters, storage pods, or basketball hoops.
Our adopted public works standards and City codes do not allow any object in the public right of way. Dumpsters, vehicles, recreational vehicles, and boats are some of the most frequently offending items. These all need to be kept on private property.